Remote Support

If you require technical support for software or labs, contact our support department.

Phone: 800-344-3100 x3
Email: SoftwareSupport@lamotte.com

Regular Hours:
Monday – Friday 8:30 to 6:00 EST

Request for Data Deletion If you would like any or all of your data deleted for the WaterLink Solutions PRO or WaterLink Solutions HOME applications, please use the "Chat with us" link to request deletion. Please supply your account username and what data you would like deleted. Our support team will complete such requests within 3 business days.

If you are speaking to a support technician and are advised to start a remote support session, select the technician by name from the links below.